How to Use HealtheKnowledge


Frequently Asked Questions           24/7 Online Support

Browse our course categories and find a course you want to take.

Click the registration link below the course description and register for the course. Registration will open in a new window, and registration takes just a few minutes.

Come back to HealtheKnowledge within one hour and login.

Complete your course, then download and print your Certificate of Completion or Continuing Education certificate.


Will Your Computer Work?

Please make sure that you have the latest version of your browser and the Adobe Flash plugin.

Minimum system requirements are Flash 10.3 or higher, and a recent version of:

  • Internet Explorer (10+)
  • Safari (6+)
  • Firefox (latest)
  • Chrome (latest)

You can download the latest versions of these browsers here.

Note: Internet Explorer (6, 7 or 8), and Safari (5 or 6), are not recommended. IE 8 and Safari 6 may work, but have not been tested with this site, and may cause unexpected problems. We recommend you use the newest browser and Flash version possible for your computer.

You must disable pop-up blockers for this site in order to view course content. 

Not sure how to disable pop-up blockers? This article can help.

Many of our courses contain audio. Please make sure that audio is enabled and your speakers are turned on. In addition, some courses contain embedded videos that reside on external video sites. If your workplace does not allow accessing such sites, some content may be inaccessible to you on your work computer.

If you have any questions about this information, please contact our 24/7 Online Course Support Center.


Secure Logins

HealtheKnowledge uses encryption for our login process, so your username and password are always secure.

If this page is displaying as all text with no graphics, just change the URL so that it starts with http:// instead of https://, and everything should look normal again. Your login will remain secure. Be sure to also change any bookmarks to http://healtheknowledge.org.

If you have any trouble logging in or viewing this page, please contact our 24/7 Online Course Support for assistance by clicking the green Get Help link above.


Last modified: Wednesday, 27 September 2017, 11:47 AM