How to Use HealtheKnowledge


Frequently Asked Questions           24/7 Online Support

Browse our course categories and find a course you want to take. Each course includes a description of any CE offered and at the bottom of the course description, you will see a method for registering for the course.

There are two different ways to register for a course. If you see a button like this:

Button that says "Register Now and Begin Course"

Click the button to instantly register for the course.

(If you are not logged in, you will be prompted to login, or create an account if you do not have one; after creating your account and/or logging in, simply click the button again to register for the course. There is no confirmation email when you create an account.)

If you just see a link that says "REGISTER NOW" rather than a button, then click that link, and a registration form will popup in a new window. You will need to fill out the brief registration form to register for an account and/or register for the course. If you have never registered for a course on HealtheKnowledge before, an account will be created for you and you will receive your login information via email. This typically takes about one hour.

After You Register:

To access your course, login to HealtheKnowledge. Click the "My Courses" link in the upper right hand corner to access courses in which you have registered.

Complete your course, then download and print your Certificate of Completion or Continuing Education certificate.

If you encounter any difficulties, contact our 24/7 Help Desk for assistance.


Will Your Computer Work?

Please make sure that you have the latest version of your browser and the Adobe Flash plugin.

Minimum system requirements are Flash 10.3 or higher, and a recent version of:

  • Internet Explorer (10+)
  • Edge (latest)
  • Safari (6+, MacOS only)
  • Firefox (latest)
  • Chrome (latest)

You can download the latest versions of these browsers here. This site has not been tested with the Opera browser.

Note: Internet Explorer (6, 7), and Safari (5), are not recommended. IE 8 and Safari 6 may work, but have not been tested with this site, and may cause unexpected problems. 

We recommend you use the newest browser and Flash version possible for your computer.

You must disable pop-up blockers for this site in order to view course content. 

Not sure how to disable pop-up blockers? This article can help.

Many of our courses contain audio. Please make sure that audio is enabled and your speakers are turned on. In addition, some courses contain embedded videos that reside on external video sites. If your workplace does not allow accessing such sites, some content may be inaccessible to you on your work computer.

Many of our courses contain streaming video. Some courses use streaming video from YouTube, Vimeo, and other services. If your workplace network blocks streaming video from these sites, you will need to talk with your IT department about enabling streaming video for HealtheKnowledge.org on your network.

If you have any questions about this information, please contact our 24/7 Online Course Support Center.


Secure Logins

HealtheKnowledge uses encryption for our login and account registration process, so your username and password are always secure.

If this page is displaying as all text with no graphics, just change the URL so that it starts with http:// instead of https://, and everything should look normal again. Your login will remain secure. Be sure to also change any bookmarks to http://healtheknowledge.org.

If you have any trouble logging in or viewing this page, please contact our 24/7 Online Course Support Center. We are happy to help!


Last modified: Wednesday, 21 November 2018, 4:41 AM