Frequently Asked Questions           24/7 Online Support

Will Your Computer Work?

Please make sure that you have the latest version of your browser.

Minimum system requirements:

  • Edge (latest)
  • Firefox (latest)
  • Chrome (latest)
  • Safari (7 and below are known to have compatibility issues)

You can download the latest versions of these browsers here. This site has not been tested with the Opera browser.

Note: Internet Explorer 11 not supported.

You must disable pop-up blockers for this site in order to view course content. 

Not sure how to disable pop-up blockers? This article can help.

Many of our courses contain audio. Please make sure that audio is enabled and your speakers are turned on. In addition, some courses contain embedded videos that reside on external video sites. If your workplace does not allow accessing such sites, some content may be inaccessible to you on your work computer.

Many of our courses contain streaming video. Some courses use streaming video from YouTubeVimeo, and other services. If your workplace network blocks streaming video from these sites, you will need to talk with your IT department about enabling streaming video for on your network.

Secure Logins

HealtheKnowledge uses encryption for our login and account registration process, so your username and password are always secure.

If this page is displaying as all text with no graphics, just change the URL so that it starts with https:// instead of https://, and everything should look normal again. Your login will remain secure. Be sure to also change any bookmarks to

Enroll in a Course

To enroll in a course, browse our course categories, find a course you are interested in, and click on the blue "View Description and Enroll" button. 

button that says "view description and enroll"

Read the course description. The description will mention whether a certification of completion or continuing education credits are available.
If you would like to enroll in the course, click the gray "REGISTER NOW AND BEGIN" button. 

button that says "register now and begin course"

You will then be enrolled in the course and can begin immediately.

Note: Some courses are private and do require an enrollment key or membership to a sponsoring organization to enroll. The enrollment key will come from the hosting organization through which you registered.

(If you are not logged in, you will be prompted to login, or create an account if you do not have one. There is no confirmation email when you create an account.)

After You Register:

To access your course, login to HealtheKnowledge. Click the "Dashboard" link in the upper left hand corner to access courses in which you have registered.

Complete your course, then download and print your Certificate of Completion or Continuing Education certificate.

How to Videos

Contact our 24/7 help desk for technical assistance.
Last modified: Monday, May 20, 2024, 2:10 PM