Frequently Asked Questions 24/7 Online Support
There are two different ways to register for a course. If you see a button like this:
Click the button to instantly register for the course.
(If you are not logged in, you will be prompted to login, or create an account if you do not have one; after creating your account and/or logging in, simply click the button again to register for the course. There is no confirmation email when you create an account.)
After You Register:
To access your course, login to HealtheKnowledge. Click the "Dashboard" link in the upper left hand corner to access courses in which you have registered.
Complete your course, then download and print your Certificate of Completion or Continuing Education certificate.
If you encounter any difficulties, contact our 24/7 Help Desk for assistance.
Please make sure that you have the latest version of your browser.
Minimum system requirements:
- Internet Explorer (10+)
- Edge (latest)
- Safari (6+, MacOS only)
- Firefox (latest)
- Chrome (latest)
You can download the latest versions of these browsers here. This site has not been tested with the Opera browser.
Note: Internet Explorer (6, 7), and Safari (5), are not recommended. IE 8 and Safari 6 may work, but have not been tested with this site, and may cause unexpected problems.
You must disable pop-up blockers for this site in order to view course content.
Not sure how to disable pop-up blockers? This article can help.
Many of our courses contain audio. Please make sure that audio is enabled and your speakers are turned on. In addition, some courses contain embedded videos that reside on external video sites. If your workplace does not allow accessing such sites, some content may be inaccessible to you on your work computer.
Many of our courses contain streaming video. Some courses use streaming video from YouTube, Vimeo, and other services. If your workplace network blocks streaming video from these sites, you will need to talk with your IT department about enabling streaming video for HealtheKnowledge.org on your network.
If you have any questions about this information, please contact our 24/7 Online Course Support Center.
HealtheKnowledge uses encryption for our login and account registration process, so your username and password are always secure.
If this page is displaying as all text with no graphics, just change the URL so that it starts with https:// instead of https://, and everything should look normal again. Your login will remain secure. Be sure to also change any bookmarks to https://healtheknowledge.org.
If you have any trouble logging in or viewing this page, please contact our 24/7 Online Course Support Center. We are happy to help!