Self-Paced Course

Kristin Keglovitz-Baker, Chief Operating Officer of the Howard Brown Health Center will provide information on how language can help to improve care and services for transgender and gender non-conforming clients. In Gender Appropriate Language: Practical Skill Development, she will provide information on how language can help to improve care and services for transgender and gender non-conforming clients.

By the end of this presentation, participants will be able to:

  1. Discuss the difference between sexual orientation and gender identity;
  2. Develop understanding in the variety of gender identities and expressions;
  3. Understand the impact of using gender appropriate language; and
  4. Practice gender appropriate language skills.

Supported by the Office of Population Affairs, US Dept of Health and Human Services Grant #1 FPTPA006029-01-00.

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.5 hours Continuing Education Available

CNE

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Self-Paced Course

Gabriela Flores, the Director for the Office of Equity and Diversity & Language Services at Children's Mercy Hospitals and Clinics, a Title X sub-recipient, discusses the importance of language services and the federal regulations for the provision of language services. This information is  appropriate for all clinic personnel.

By the end of this presentation, participants will be able to:

  1. Understand the regulatory landscape for the provision of language services.
  2. Identify clinical areas and touchpoints where language services are critical.
  3. Recognize the infrastructure elements needed to deliver culturally and linguistically appropriate services.

Supported by the Office of Population Affairs, US Dept of Health and Human Services Grant #1 FPTPA006029-01-00.

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.5 hours Continuing Education Available

CNE

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Self-Paced Course

In Language Access 201: Enhancing your Clinical Encounters, Gabriela Flores from Children’s Mercy Hospitals and Clinics, a Title X sub-recipient, discusses what clinicians need to know about providing health care to patients with limited English proficiency. Resources and case studies are discussed throughout this presentation. Gabriela Flores has over eighteen years’ experience working in the area of language access, diversity and health equity in the Kansas City metropolitan area. Ms. Flores currently serves as the Director for the Office of Equity and Diversity & Language Services at Children’s Mercy Hospitals and Clinics. This course offers 0.5 contact hours.

By the end of this presentation, participants will be able to:

  1. Better identify your patients' cultural and language needs.
  2. Identify tools and resources to help meet those needs.
  3. Analyze case studies in order to identify strategies to address patients' cultural and language needs.

Supported by the Office of Population Affairs, US Dept of Health and Human Services Grant #1 FPTPA006029-01-00.

View CNE Disclosure


.5 hours Continuing Education Available

CNE

Confirm registration and continue to course?
Please login or create your account, then return to this page to register.